The Official Grado
Headphone UK Website


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Customer Service & Support

OUR SERVICE.

A totally bespoke repair service for all makes and models of headphones from Grado, tailored individually for you. Your headphones will be handled by one of our experienced headphone specialists.

HOW IT WORKS

For an assessment of your headphones and a quote for any work required please complete the form below providing us with as much information as possible. We will contact you to confirm that we are able to undertake work on your headphones and ask you to send it to us.


BUYING GRADO IN THE UK
Grado Headphones and Cartridges can be purchased from Authorised Grado Dealers throughout the UK. Goods purchased from non-authorised Dealers, eBay or Internet Auction sites are not guaranteed in the UK. Always buy from an Authorised Dealer or you will have no warranty on the goods you purchase.

GENUINE GRADO PRODUCTS
Counterfeit headphones are now being sold on the internet - the only way you can be sure that you are buying a genuine Grado product is to purchase from an Authorised Grado Dealer. You buy from a non-authorised Dealer at your own risk.

DEMONSTRATION
If you are not sure which headphones you need, we would always advise you listen before purchasing. Grado headphones should, as with any good quality headphone, be auditioned using source equipment of comparable quality. Although you may intend using your Grados with a phone or MP3 player as well as your hi fi, a portable audio device may not clearly show the differences between models.

REPAIR ENQUIRY FORM

Name:


Address:


Telephone:


Fax:


Email:


Model:


Problem Experienced:


I understand that this service is for "Grado Headphones" only. For all other makes consult your retailer.

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